Ep. 172 - Wow Factor for Camps : Tips and Tricks to Make Your Camp an Experience

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Show Notes:

What makes a camp unforgettable isn’t luck—it’s a handful of smart choices repeated every day. We break down our practical, tested framework for building the wow factor families rave about, from the very first minute in the car line to the last smile at pickup.

We start with first impressions: enthusiastic greetings, remembering camper names, and why clear signage and upbeat music lower everyone’s stress. Then we move into the engine of a great camp—a written plan. You’ll hear how we map facility flows so any coach can find any group at any time, why we always staff one over for flexibility, and how we bake themes into stations so creativity is consistent across teams, not dependent on one rockstar instructor.

Parents want to feel part of the day, so we share the communication system that turned quiet car rides into proud recaps: a Tuesday newsletter with photos from every station and a short Friday video that’s easy to share. We layer in a pickup “quick sheet” so camp leads can deliver specific wins at the curb, building trust and giving families real stories to tell. You’ll also get our approach to weekly celebrations—cheer shows, animal visits, nerf wars, multi-sport rotations—that kids anticipate and parents point to as proof of value.

Finally, we focus on the heartbeat of any program: staff. Hire for personality, train the skills, and keep energy high with public praise, surprise treats, and planned breathers. Our mid-summer half-day only week protects stamina and helps coaches feel refreshed. Put it all together and you have a camp that delights kids, impresses parents, and gives your team a summer experience they look forward to also. 

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Transcript

SPEAKER_01 0:04

Welcome back to Learning to Thrive. I'm Courtney. And I'm Michaela. And today we are talking about the wow factor. For camps. For camps. How to level up or how to look at your camp, audit your camp, and see do you have the wow factor? And if you don't, how what can you add? Simple, easy ways to add a wow factor for your customers. And if you do, how can you pick another thing to level it up, right? Because every year we want to be getting better. We want to be showing up for our customers. We never want to take our customers for granted or the fact that they choose us. So making sure that each and every year there's something new for them that kind of elevates the experience, or there's something that you can point to to say, yes, we're constantly evolving. So that's where the intention of this comes from. Our summer camps, we run um full day, we run half day camps, we run sports camps, and we partner with Arena Leadership to do a leadership camp too. So when what we're running, as far as our company goes, is quite a few different varieties of camp. And the thing about it is all of them have essentially the same common denominators, right? Which I think in our sport, in the sports industry and in the children's activity industry, whether you're doing dance or you're doing lacrosse or you're doing um, you know, whatever else it happens to be, the experience for the parents and the experience for the kids is what we're focused on. And including little things that really elevate that is really what we're trying to talk about today and trying to share with you so that you gain some value from this. And also if you're if you've got things that we don't mention on here, go ahead and shoot us a message. Um we would love to have your ideas as well to incorporate into our camps.

Your Entry Point

SPEAKER_00 1:44

So our first kind of tip or trick that you can use to elevate your camps and kind of start to give it that wow factor is the entry point of your camp. So first impression, right? So this could be when you arrive at your facility. What are they seeing on that first day of camp, that Monday morning? What is the experience from the first minute they pull up? Um, this could look like a bunch of different things. This summer we are adding music to our camp. We do a drop-off and pickup line every day. Um, so we are adding music. We're having some fun there. Um, but even that's kind of that's how we're taking it to the next level this year. But even before that, it is who who's out there greeting them.

SPEAKER_01 2:35

Especially your Monday morning crew. Your Monday morning crew has to have attention to detail, plus they have to be fun. Yes, they gotta know what's going on, they gotta bring the energy, and they gotta make parents feel safe because it's the first for maybe 10, 20% of your line, might be the first camp their kid is doing that summer, or it might be their very first camp experience. So the moms want to know, mostly the moms. The dads are like, here you go. But the moms are like, Oh, what's this? What's that? And you want somebody out there who can really speak well into it and also to pay attention to any medical stuff that is uh information is transferred at that point.

SPEAKER_00 3:10

Yep. So going along with that is smooth transitions, right? So whether that is for drop-off or that is for pickup, things like that, you've got a process that you're following. You've got there's some order, there's some structure. It's fun, but like you were just saying, giving parents that ease of mind and also letting the kids kind of know, like, hey, we're here to have fun, but like, we got you. Yes, you know, yeah.

SPEAKER_01 3:32

And every year over year, that that system is key, right? So, like for our kids, they get out of the car, we walk them to the steps, they go up the steps, they go into the building, they get a wristband, they hand the coach their their lunch, they go put their stuff in a cubby. So the kid who was here last summer and shows up this summer now knows exactly what to do. So if you're changing any of those systems on them, just make sure that that communication is really clear, but also make sure making sure that the systems that are working that you do repeat year after year because it gives that sense of comfort and it gives that sense of like, I know what's going on here for both the kid and the parent. So the entry point piece of camp is really and also the pickup. I would say the pickup kind of goes into that. Um it's your it's your chance to communicate also what's gonna happen and then what happened in the day. So like Monday, I I I like to do the Monday morning camp line because like I just feel like I just like I just like it. I like to know who's in camp. I like to, I like to talk to the parents, I like to be out there. And you know, a lot of that is hey, we're gonna have so much fun today. We got so much fun stuff planned. Oh, we're gonna get to, you know, the ninja walls waiting for you or whatever, and kind of hyping up some of the key aspects of that week. Oh, the animals are coming on Tuesday, we can't wait. Or, oh my gosh, did you practice your cheer last night? Like highlighting the pieces of your camp for the parents through those questions. And then the best part also, and I'm not as great at this as um Cherie is, who's our director of operations. She remembers names and faces like at a gifted level. Like, and so when when the car pulls up, and you know, we have actually a couple of instructors that like when the car pulls up, they are like first name basis with the kid. Oh, hey, you know, good to see you again. Like they know them. And so that for the parent, you can just see the relief and then the smile that follows because like my kid's not just a camper, like it's they know them by Thursday. Miss Molly's getting them out of the car and greeting them by first name, and there's there's very little interaction with the parent because the kid's ready to go. They see that you know their their kids. So learning names and having your pickup people know and use names can also be an easy way to up that wow factor as well.

SPEAKER_00 5:45

Yep.

SPEAKER_01 5:46

As highlighting points in the camp day. Oh, we had she did such a great job on beam today, or she did such a great job learning the dance today. I can't wait for you guys to see, you know, like just those little add-ons. So absolutely. That's that's some wow factor at the entry and essentially the exit point. And if you're providing any wow factor, it's good to have a plan.

Have a Plan

SPEAKER_00 6:09

Right. So tip number two is to go into camp with a plan, a written plan. Not just a vague idea of what we think we're gonna do, but a a written plan that looks like lesson plans of what each group is doing with their time while they're in the gym or in the facility that is facility flows or gym flows, so where the children are. You should be able, that's one thing we do that I think is so great. And I have seen parents and heard parents be impressed by it before. Is someone comes, hey, so-and-so has a dentist appointment today. I need to pick them up early. So they come in and it's like, okay, um, what's the name? They see their group, they can flip over the page on the clipboard. This is the Camp Lead, and they see the gym flow. So they know exactly where every single group is. Oh, okay, it's uh it's 1115. They are at trampoline, let me go get them. Yeah, instead of um, let me go find them. Yeah, and then calling in the gym, hey, has anyone?

SPEAKER_01 7:12

Do you do you have a do you have a Nick in your group? No, no, do you have a yeah, yeah, definitely.

SPEAKER_00 7:16

Yeah. So having a a lesson plan, knowing what they're doing with their time, knowing where they are going to be in the gym, that also helps you continue to run the rest of your programming um around summer camp. Summer camp does not need to fully replace your programming. You can do both. Yes, you know, square footage allows. Yes. And finally, with having a solid plan going into your summer camps would be our suggestion, our advice to always staff one over. So if you've got five groups and you think you need five instructors, go ahead and staff six of them. Okay, so it does a couple different things. One, someone gets a flat tire on their way to work, someone wakes up and they've got a fever. Saves you from the stress. Something happens, we've got an extra body, no worries. We'll plug and play, everything's good. Saves you the stress. Number two, everyone shows up to work, everyone's good, everyone's ready. You have a group of brand new four-year-olds, right? Four is how young we start our camp. Brand new four-year-olds who maybe need, you know, just an extra set of hands to help them out. You've got that extra person, or you've got a group of kids that we've also had years where we'll have like can't uh team kids or something in camp, and like the group ends up being much more advanced, right? Like skill-wise, right? And part of what we do in our camps is we actually do gymnastics instruction. It's not just free play the whole time. So maybe we can swap coaches around to make sure that that group has a higher level, you know, coach with them so they can actually work skills they want to work. So it just gives you the flexibility, takes away some of the stress, and makes your whole day run a little bit smoother when you've got that extra set of hands. Yeah.

SPEAKER_01 9:06

And I think that that allows, and and this goes back to the wow factor. So you might be like, a plan? Like that's a pretty basic piece. It yes and no. Having a plan, if you don't didn't have a plan, would elevate to a better wow factor. But can you plan in in that planning, can you plan for the things that you know, like you're saying here, you know will pop up, but you won't be able to predict what they are until you're you see what camp kids you have, right? Like so, like you said, you might have some more advanced kids. You might have some kids that are shy, right? Or you might have a kid that maybe has special needs that might just need a buddy. A buddy. Yeah. So I think that I think having a plan and then on that, giving your teachers the tips and tricks of the up level, right? So even small things like, hey, it's superhero week, you know, it we're not going to vault, we're going to jump buildings. Right. Right? Those imagination pieces can be into your lesson plan or into your gym full. You can even put the name of that station for that week, like, you know, flying through, you know, Manhattan. You know, and so the ninja course isn't just a ninja course this week, it's flying through Manhattan. And then we're gonna go, you know, Thor's, whatever, like different things. But I think when we think fun, when we think entertainment, when we think leveling up, we think, oh, it should be kind of organic. But really, the more you can plan it out, the more consistent it will be. That means everybody will get to do it. It won't just depend on who the instructor is. Yeah. And also for your staff, you're giving them guidance on how to make it super fun. So they don't have to do a ton of thinking. And they, but they are usually willing to like they want to have a good time with it too. So the imaginative pieces or the you know, progression up, progression down, or if you know that somebody's got an advanced group, giving them a quick one pager on like here's some or an older group. The older group doesn't want to play, you know, duck duck goose, which I mean, or maybe the younger group doesn't want to play, you know, like giving them options also for the games where they can elevate it so that it's tailored to each group and it's also consistent.

unknown 11:22

Yeah.

SPEAKER_01 11:22

And the one over helps with that because you just have an extra set of hands. Right. Which is amazing. Yeah, always a good thing. All right. So we're entry and exit point, wow factor. We're we are knowing our people, we are got the energy out there. If you want to join us in music, we got the music jamming. We have our plan, it's detailed, it's it's being well executed. What else can we be doing to level this up?

Communication

SPEAKER_00 11:48

Right. So, our next tip is to think about your communication with your parents. How are they gonna know what their kid has been doing all day where the when they've been at the gym? You can do a couple different things. You can do social media posts highlighting, you know, exciting things from the week or from the day. You could do a newsletter, which is what we have started in the last year or two years. Two years. Two years. The parents love the camp newsletter.

SPEAKER_01 12:20

Yeah, it came. We did a survey, uh, we do a weekly survey. So after they leave camp, they get it, like on that Monday after camp, they get a survey. And the number one most request, like uh people seem to love the camp, but they were like, I don't really know what my kid is doing all day. Like I drop them off at eight, I pick them up at 4:30, I have no idea. And I've paid X number of dollars, but I have no idea what's happening in the building. And my kid gets in the car and says they had a great time. And I, and so like the parents just wanna know, they want to be a part of the summer fun. They want to know that their kids having they're having an experience and not just being babies out, which I think we've talked about on other episodes. Like they want to be a part of it. And so our solution to that was that we send a Tuesday newsletter with pictures, like a picture from each station from that week. So they're gonna see their own kids or at least kid friends or whatever in those pictures. So we do each station with a little write-up about like what that station is. And then on Friday, like throughout the week, we take little videos, pictures, wherever we can. On Friday, that gets put together in like a little YouTube video, maybe a minute long, maybe three minutes long, depending on how entertaining the week was, you know, like how much content there was. Um, and that goes out to parents to show off like what they've been doing this week. Right. And that then gives them so they're able to do a couple of things. They're able to have a conversation with their kids. So when the kid gets in the card and says everything was good, they at least like if they've gotten the email by Wednesday, they're gonna know, okay, well, how was how was the ninja course or how was it flying through Manhattan? Right. So then they can start the conversation there, which gives them more interaction with their child when they're on the playground or the pool, they're at the pool and they're like, Yeah, my kid was at Thrive today, and they got to um, they got to have a contest where they went up the ninja wall and you know the the record time was like 10 seconds or whatever. That gives them something to talk about, right? And something to kind of brag about, which is always good. And then it also shows that what you're doing, like you're doing so much work in the building to plan to make it a good experience. It's nice for us to let the to have the parents see how much work's going into it and how much effort.

SPEAKER_00 14:30

It highlights the effort, exactly.

SPEAKER_01 14:32

That's exactly what I was going to say. So it's a win-win-win. Um it does take the first year, it was definitely more work because we had to lay it, you know, do the formatting of the email, write, write the blurbs, that kind of thing. The second year, because our themes repeat, we could use the same descriptions. We just swapped out pictures. Right. So we kind of just plug in the code. Yeah, so then you can so if you do the work the first year, then the following years, um, and then also mentioning in the car line, you know, hey, look for your newsletter. We we send out it, you know, make it make that a selling point, or just make that a conversation point with your parents so that they know to look out for it as well. If you pair that with social media, I mean, you're you're giving you're including the parents in the experience.

SPEAKER_00 15:14

So and then I would say the one other thing you can do that is probably the easiest, um, and also I think covers your your bases the best, is um, because you're getting a little bit of actual face-to-face interaction with pickup, is whoever is running your pickup, usually like a camp lead or something like that, if they have a like a quick sheet of either things that they need to talk to the parent about that maybe are like not any injury, you're calling the parents, but like a quick follow-up, you know, about that, or if there was any behavioral stuff that you need to talk about. Um, but also then highlighting the good as well. So if someone did a skill for the first time, you know, that camp instructor going to the camp lead and being like, hey, like so-and-so did this and they were super excited, they can jot that down on their quick sheet, their pickup quick sheet. And then when that kid gets picked up, it's highlighted, it's like, oh yeah, by the way, you know, Susie did X, Y, and Z, and she was so proud of herself today in camp. Yeah. It would be hard with the size of our camps, it's hard to get that for every single child. But if you can hit a third of them, yeah, and again, they're getting picked up every single day. So hopefully by the end of the week, you will have gotten almost everybody at least once some sort of highlight that you can tell the parent face to face. That is a big, you know, bonus as well. Again, for the positive stuff, not just the negative stuff.

SPEAKER_01 16:48

Let me tell you something. Parents love to hear something good about their kid. How often they're pulled into a meeting to tell people good things, like to tell them good things about their kid is very, very not common. Right? They like so, so when somebody gives a parent a compliment or lets them know, like A, it shows that you know their kid, B, they're feeling pretty proud of the fact that, and even it can be something like they shared, they shared with a friend today, like, or they w they saw a friend who was upset and went and helped them, like those kind of things go a long, long way. And it shows that you know the kids. And also it shows that even if you run a bigger camp, which which we do, it provides that intimacy and it provides that you that safety feel of like, oh, they know what's going on here. Yep. And that I think is invaluable. And I think if you take a picture of that and you share that with either your leaders or your, like, I don't know if group me or whatever, with for all staff, then everybody in the gym knows those wins. And so then you have a continuity throughout the gym of like if their class teacher knows that they got their front handspring in camp this morning, and as soon as she comes into class, she's like, You got your front handspring, that's so cool. Like, oh now we're wowing. Like, come on, come on now. Now we're now that's your up level, you know.

SPEAKER_00 18:05

Yeah. So absolutely. So communication.

SPEAKER_01 18:08

But that's a system, right? The system is A, you probably have a camp lead, B, you've done your morning meeting to make sure that everybody knows to come tell the camp lead if something cool happens. And three, you've got that that information being passed on to whoever's doing pickup.

SPEAKER_00 18:24

Right.

SPEAKER_01 18:24

So it does not happen by mistake going back to the planning, making sure that every aspect of the day is planned.

What’s the Takeaway?

SPEAKER_00 18:31

Okay. So our next one. Uh, we got two more for you. So this next one is what is the takeaway of the week or the big we're talking all about different ways to have wow factors, but like what is the thing of camp that week? So we've talked in previous episodes about how we have four themes and we repeat them. So we do them roughly twice a summer. We do cheer week, we do animal week, we do ninja week, and uh we do sports week, right?

SPEAKER_01 19:05

Sports, yeah. Yeah, sports week. And then we throw in two half day weeks of superhero and something else. Yeah.

SPEAKER_00 19:12

So for each of those, there is a big, big highlight. So for cheer week, at the end of the week, all the parents are invited to come in for the show. So all week they're practicing their routines and their cheers, and it's building up to uh the big show at the end of the week. So that's the big, big wow factor, right? For animal week, we have a like local community organization that we or business that we work with, and they come in twice during that week. They bring animals to the gym. We got porcupines, we got snakes, tarantulas, alligators, like they bring the animals to the gym, they do a whole lesson about the animals, and then the kids get the opportunity to like hold or touch all the animals. So again, that's twice a week, and they're like counting down the days to it. They love Animal Week. Um, so that's the big special thing. Ninja, we do our nerf wars, they love a good nerf war, and then sports. It's they are getting introduced to all different sports. We happen to have a field house attached to our gym. So we've got we've got the flexibility of doing both, um, which is wonderful. So for you, it could be a different theme, like the the pinnacle of the theme of your week, right?

SPEAKER_01 20:38

Yeah, for our dance club, our dance businesses, it's maybe you put a show together at the end for our lacrosse or our basketball. A lot of them, I I know from just from experience with my son, they give a they do a raffle giveaway, or they do, you know, like they do uh, you know, a contest at the end of the week, like who's got the shooting contest or whatever, like speed or whatever. So this can be made your own. The thing is thinking of it ahead of time, yes, and making sure A, it's consistent and B, it's planned out. Yep. So that you have a really clear-cut way of going about it.

SPEAKER_00 21:09

Yeah. I know some places of you know, not just gymnastics, gyms or sports, like all different types of places, they'll also do like a um they'll like partner with the local fire department. Yeah. So like a fire truck can come. You know, like you can do that with you could do that with soccer, you could do that with dance, you could do that with a music, or like it's just a cool thing to have, right? And the kids get to come and see the fire truck and go on the fire truck. Like, just something that snowballs.

SPEAKER_01 21:37

Snowballs. I think I feel like we thought about doing that once. Once upon it. Or maybe we did do it. I don't remember.

SPEAKER_00 21:41

Once upon a time, we did water week. Oh, yeah. It's not for us. We will not ever do water week again, but some people do it and they love it, and that is wonderful for them. Uh huh. But just the point is something big, something exciting that the kids look forward to and Just can't stop talking about.

SPEAKER_01 22:01

Yeah. And the parents also going back to your customer base, kids are your customers, and the parents are the parents get something to talk about. The parents get that value hug that is like, I paid a lot of money for this camp and it's so worth it because, and then fill in the blank. So, why is this worth it? What is the kid getting out of it that's above and beyond a standard camp? That's what you're going for. So what is your and every week should have at least one of those things. Yes. Yeah.

Staff Engagement & Energy

SPEAKER_00 22:29

Okay. Our last tip is having a big show or a special event or special guest is great. The kids look forward to it all week, right? But at the end of the day, that that is one day, maybe twice. We do the animals twice for a portion of the day. Right? Who your child who the children are interacting with all day long from 8 30 to 4 is truly what is going to make or break, I think, the experience of the camp. It's your staff.

SPEAKER_01 23:04

100%.

SPEAKER_00 23:06

It is the energy. It is the personalities. It is the love of what they do. It is they come to camp and they are so excited to not just see one staff member, but to see all of them. Right? Because usually, at least for us, they rotate through a couple different, they'll see several different staff, like camp leaders throughout the week. So it's all of them. So what can you do to help make sure that your your staff are exceptional and are part of the wow factor of your camp? We said in the previous in our previous episode about hiring seasonal staff, you hire the personality, you teach the skill. That's that's step one. Hire the right people. Step number two would be keep keep the vibes high as the person who's in charge of them. So give shout outs throughout the week internally amongst your staff. Like, hey, so and so, I saw them like playing with the kids, they were like totally involved in you know, I don't know, freeze tag or something like that. And they were having the time of their life, and I loved it. Shout outs, surprise rewards are nice. A little bit of Rita's goes a long way. Um Italian ice for anybody who's not in on the East Coast. Oh, yeah. I forgot that's not a maybe not a nationwide thing. But yeah, Italian ice. You know, hey, camp ends at four, four to once the kids are picked up, come get your cup of Rita's, yeah. Rita's makes everyone's day, right? Yep. Rita's energy drinks. We're food motivated, if you can't tell. But something that you know your staff is gonna enjoy, and it's like that little surprise pick me up. And they're like, oh wow, this is so great.

SPEAKER_01 25:00

Yeah, because they because they're working hard, and you know, it's really easy to be like, oh, that that person was leaning against the wall, or this person was whatever. But like the truth is 90% of your staff is either doing what they're supposed to be doing or doing above and beyond it. And so making your goal to not not focus, like obviously you don't want you want to correct things, but how many times can I, just like with the kids, how many times can I catch them doing it right? They respond so much better to doing it right versus doing it wrong. Yep. So, and if I'm praising, you know, somebody on the floor, the friends around them, this the staff around them sees that and hears that and they want that praise just like the kids do. So then it gets becomes contagious because they're like, oh, she's noticing. So let me be awesome and maybe I can you know do that.

SPEAKER_00 25:49

And then finally, with the staff engagement piece and energy piece, we do two weeks out of the summer, about halfway through, and then towards the end, we strategically do two weeks of half day only camp. And the reason for that is not that we have other stuff going on in the gym, it it is for truly no other reason other than it takes a lot to to be an exceptional summer coach or summer camp coach. Um we recognize that. If you sign up to work summer camps three, four days a week for two months straight, it's a lot of energy output. It's a lot of energy output. And so we drop our we don't drop our numbers, we keep the numbers up. We just drop the time that they're in the gym. So it's half day only for two weeks. And the whole point is to give them a little bit of reprief, the staff a little bit of a reprieve. They're still working, they're not like we're not like completely cutting things, but gives them a little bit of a break, and they very much appreciate it, and it keeps things moving so well throughout the rest of the summer. They get that little bit of a break and they come back the next week for full day camp fully refreshed. Yeah.

SPEAKER_01 27:14

And it gives you time also to do any trainings you want to do, to do a staff meeting, to just meet with people, check in, like that. So it gives you your afternoons to just without kids in the building, which can be very, very helpful in just trying to get some logistical things done. So it serves serves multiple purposes, and it also tells shows them that you care and it also still serves the community because you still have we have, I think, 50 or 60 kids that come through the half day camp. So, like it's not that you're you know not serving, it's just that you're serving in a different way. So I agree with that.

SPEAKER_00 27:49

Yeah, to wrap this all up, the wow factor of your camp, how you were elevating, how you were standing out, how you were improving year after year. Our tips for you were think about your first impression and your entry point into camp. It is to go in with a fully thought-out plan, not a general idea of what you hope to do, but a plan. Yep. The more details, the better. Yep, written plan that will be followed. How are you gonna communicate what's going on in your camp to the parents? What is the big the big thing each week, the big wow factor each week? And then finally, your staff are one of, if not the most important piece of this and making sure your the kids have a good experience and they want to continue to come back. So, what are you doing to pour into your staff to keep their engagement high and their energy high?

SPEAKER_01 28:51

Yeah. And I think the challenge, the challenge is, or the challenge we're extending to all of our community is where can you up level? Where can you choose to wow and choose to be the kind of leader, the kind of business, the kind of group that says, I'm not just gonna do good enough. I'm not just going to be meeting my bottom line. I'm not just going to be, you know, doing camp because the kids need daycare. How can you truly wow it and impress people and go above and beyond? Like that is what we're going for. We don't want to be just another one of the camps. We want to be the camp that they're like, I loved that. That was so cool. Both the parents, the kids, and the staff, right? You're going for a three, like three out of three. You're trying to get to the point where your staff is like, this is awesome. Your parents are like, I feel like this investment was truly worth it and is above and beyond my expectations. And the kids come home tired and having had a great time, and that's what they're talking about. So the it's not for everybody, the wow factor. It's for those that want to go above and beyond and to truly provide something that is unique and stands out. Excellence is a decision, right? So if you need help with the planning piece of the camping, we do have a freebie for you. It's our camp, our ninja camp course. It's a, it's a, it's a kind of a you log in, it's got the lesson plan written out, it's got some videos, I think, for you, coloring pages, like crafts, like that kind of stuff. So you don't have to do this by yourself. You don't have to up level in a silo. We're here to help you any questions you have. Any, if you're like, hey, I want to know more about your pickup line, I want to know about how you guys, you know, plan the fun stuff, the big events, uh, where do you go to find animals? You know, like feel free to message us. We are happy to help you wherever you are in this, you know, journey, whether it's you know, you're just going for lesson plans this year, because that this would be the first year you structured it, or you're like, no, we've been doing a lot of the stuff you guys have been doing too. But tell me more about that cheer show, right? There's a lot of detail that you don't have to recreate the wheel. We are absolutely happy to have that conversation and share with you. And also, if you just need a free downloadable that ninja uh summer camp lesson plan is there for you and you can log into that and kind of get an idea. But do something, right? Elevate it somehow, stand out above the competition, go above and beyond for your customers and provide something this summer that is super fun and meaningful so that you are you and your staff are truly investing and making something cool, right? Like we don't want to just come in and punch a clock, right? Nobody wants to do that. I mean, maybe some people want to do that.

SPEAKER_00 31:30

But and and you know what? For the people who do want to do that, there are other jobs for you. Yeah. But we are in summer cabinet. Yeah, we are we are here to serve. Yeah, we are serving our community and we want to do that exceptionally.

SPEAKER_01 31:43

And we know you are too. So keep on thriving, and we'll catch you in the next episode.